What you can arrange at SPP in Nivy
At the customer centre of Slovenský plynárenský priemysel in Nivy Centrum you can handle most services related to energy supply for households and businesses. The staff will help you set up contracts, explain ways to save energy, and introduce modern solutions for efficient use of gas and electricity.
Customer services
At the branch you can quickly take care of common administrative tasks:
- signing or changing a gas or electricity supply contract
- transfer of energy contracts when buying, selling, or renting a property
- resolving invoices, payments, or outstanding balances
- setting up or adjusting advance payments
- checking your energy consumption
Energy advice
Experts at the customer centre can also help you optimise your energy usage:
- choosing the most suitable gas or electricity tariff
- options for reducing household energy consumption
- help with registration in the Moje SPP customer portal
Modern energy solutions
At the branch you can also get information about modern energy technologies:
- solar panels for households
- the option of using a virtual battery
- solutions supporting green and renewable energy
- energy services for more efficient electricity use
Quick self-service
For simple requests you can also use digital services:
- a self-service zone for quick tasks
- assistance with online customer accounts
- digital solutions for managing your energy services
At SPP, we have replaced paper documents with tablets. This sustainable approach is also reflected in the eco displays presenting SPP services, which replace traditional leaflets and posters. You can easily register and book a visit to the SPP customer centre at a time that suits you. When it is your turn, you will receive a notification via SMS.
Visit SPP with your children
A visit to our SPP customer centre does not have to be boring for children. They can enjoy a tablet with games and quizzes, as well as special Montessori activity panels. We look forward to welcoming you every day from 9:00 a.m. to 9:00 p.m.